Service & Support

Mark is a true professional. His experience, passion and understanding of the equipment he sells is of the highest level. He showed brilliant skill and focus to ensure a successful install and commissioning. I would 100% recommend working with him and EM Bakery Equipment

“Mark is one of a kind. His understanding of the equipment and the hours we spoke on the phone helped us take our concept and turn it into a reality. It’s beyond words.

Working with EM Bakery has been like gaining another friend or business partner. Their dedication began at our first phone call and continued while we were receiving the oven, and today they are still helping us learn the oven. Thank you – as their slogan says, EM Bakery is a brand you can grow with, and with them, we hope to reach all corners of the world.”

“We have been doing business with EM Bakery Equipment for over 13 years. Mark and his team have been trusted partners and so vital in keeping our operations up and running. Whether it’s a maintenance call or an emergency service call; his team is knowledgeable, dependable and courteous. Their service is great but the trust we have in them is beyond measure.”

“EM Bakery is a company that understands customer needs: – Excellent repair and maintenance service, always there for us when an equipment is failing; they will leave only when it is fixed; – Quality of equipment: EM Bakery offers a great variety of equipment to fit our production; from mixers to deck ovens. We have been dealing with EM Bakery for over 30 years, and we still get the same efficient service.”

“EM Bakery Equipment cares about its customers and does its best to help. I’m very pleased with my overall purchases with EM Bakery. I am in consistent contact with Mark or Alfredo, going back and forth on choosing the right bakery equipment at the best price for my setup in my 4 locations throughout Vancouver. It is always a pleasure doing business with them.”

“The EM Bakery Equipment team continues to provide us quality equipment, responsive and effective service, and good solutions at competitive prices. And as they say: It has the added benefit of being true!”